Not the best. Quite cheap but so is the service of the counter staff. Incredibly rude and petty. Everything is a %26#39;NO%26#39; and is always met with %26#39;its for security%26#39; answer (They even refuse to put through calls to your room if you or anyone else phones from outside the place because - yes you%26#39;ve guessed it - its a security issue. Bedrooms tiny and shabby looking. Door staff very friendly and helpful and kind so, why the disparity with the counter/check in staff??
I couldn%26#39;t leave my daughters room key for my son at reception because I couldn%26#39;t prove who I was!!! Even though I was a guest at the hotel with my own key!!
Breakfast also start to run out at around 9.30am and things are not replenished after this time even though it is %26#39;served%26#39; until 10..... allegedly?!! This results in guests getting down early to stock up just in case they miss out!
Be interested to see or hear other guests thoughts
Empire hotel - Wanchai
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